Visiting Angels Complaints and Reviews

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Visiting Angels
Main address: 28 W. Eagle Rd Suite 204 19083 Havertown PA
800-365-4189, , http://www.visitingangels.com/contact-us
  • 53 complaints
  • $11.8K claimed losses
  • $223 average
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  • Oct 21
  • Ex Employees
  • Brookeville, Maryland
  • Co-Workers
  • 1
  • 1
  • 56

Very unprofessional company. Heavy burnout with very little pay. I worked with this company for years and was recently forced out due to lies presented by a co-worker that wanted me gone. I always had positive relationships with co-workers and clients until very recently. My concerns were not addressed and put on the back burner. I have lost so much respect for this company and they fail to love... Read more

Was this review helpful? 2 0

     

  • Sep 12
  • Hospitals, Clinics and Medical Centers, Doctors
  • Health Care Provider
  • 1
  • 1
  • 848

Marian is a very deceptive business owner. She has a kind outward demeanor and extrapolates on how accommodating she is. She will come to your home, tell you how she does extensive background checks before sending anyone out to clients' homes and bring a caregiver for the client to ask questions of and get introduced. Unfortunately, that caregiver did NOT have a completed background check - until... Read more

Was this review helpful? 4 9

     

  • Sep 08
  • Ex Employees
  • Lombard, Illinois
  • Employee Treatment
  • 153

Kelly Gelbert,she treat the care givers bad, she can hung on y and very inprofessionel,i worked for a client i got sick then i said i am not going there because i am sick she told me to go and when i got very sick and called they said y have to go to the client imagine some one sick how we can work when we sick then they hold on on my 2 weeks i mean my last pay check with them is just crazy they... Read more

Was this review helpful? 1 0

     

  • Sep 08
  • Hospitals, Clinics and Medical Centers, Doctors
  • Home Health Care
  • 252

VA care giver was suppose to assist my mother with taking baths. She didn't. In fact, none of them did. I guess they can't keep regular employees. She'd go for weeks without a bath. And when you consider that mom wears adult diapers, that makes it all the worse. You can't imagine what her house smells like. If I go there the day before trash day, I usual find her used adult diapers fermenting on... Read more

Was this review helpful? 5 1

     

  • Sep 04
  • Hospitals, Clinics and Medical Centers, Doctors
  • Other Product
  • 1
  • 1
  • 238

Applied for a caregiver job worked three weeks with them and first pay check did not receive on time said they forgot to print my check was late as promised, went to work showed up at one of my jobs did not call me to let me know family called in to cancel the visit, lack of communication with employees. Always talking down to me as a kid not a mature adult. I needed to work promising me work... Read more

Was this review helpful? 7 1

     

  • Aug 25
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Jose, California
  • Incompetent Staff
  • 323

VA hires whoever submits an application. There was this employee I met who did not even have a high school diploma. I have worked in nursing homes as a CNA and they paid us the same rate? Not to mention they charge elderly clients or families twice the rate of what they pay. VA doesn't compromise or even listen to you if you have a busy schedule. If you cannot work on a certain day of the week... Read more

Was this review helpful? 3 1

     

  • Aug 21
  • Ex Employees
  • Final Check Shorting
  • 1
  • 1
  • 209

I have been with VA for two weeks. The people in the office don't communicate with each other about caregiver schedules. I was told they are keeping my final paycheck after I told them i couldn't do this anymore, they had me running all over east Tx for 8.00 an hour and no gas allotment. I spent almost 200 in gas and now they are shorting my check this week and the final check will be held at... Read more

Was this review helpful? 2 0

     

  • Aug 12
  • Ex Employees
  • Marietta, Georgia
  • Rude Management
  • 2
  • 2
  • 297

I am a previous worker for the Visiting Angels location in Marietta, Ga. The management team is the worst. From the owner on down the line. They don't know how to treat people. I seriously see why they can't keep good caregivers because they treat them like ***. They show favoritism. I worked for the company for a little over a year. I was a full time employee while with the company I never... Read more

Was this review helpful? 4 0

     

  • Jun 27
  • Hospitals, Clinics and Medical Centers, Doctors
  • Honolulu, Hawaii
  • Bad Customer Service
  • 3
  • 3
  • 550

In small print at www.VisitingAngels.com it says, "The Franchisor, Living Assistance Services Inc., does not control or manage the day-to-day business operations of any Visiting Angels franchised agency." Living Assistance Services is operating like The Wild Wild West because it doesn't hold franchise owners accountable, and the owners know this. Therefore, they don't return your calls... Read more

Was this review helpful? 10 8

     

  • May 20
  • Hospitals, Clinics and Medical Centers, Doctors
  • Cicero, Illinois
  • Employment Discrimination
  • 365

I am currently employed by visiting angels and have been lied to as well as discriminated against. I had a client that I have a glowing review from and my employer told me this client does not feel comfortable with me. When the client called my employer to ask for me to come back, my employer said he didn't feel comfortable with me there all because I fractured my wrist, off the job and have... Read more

Was this review helpful? 5 0
 
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