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  • Customers like
    • Very professional1
    • Great communication1
    • Quality staff1
  • Customers don't like
    • Unprofessional1
    • Unhelpful1
    • Irresponsible1

  • Jun 27
  • Hospitals, Clinics and Medical Centers, Doctors
  • Dallas, Texas
  • 44
  • REVIEW RATING 3/5

Same lousy service in Dallas, TX. At $1,100 for 60 hours a week (private pay) the LPN, Kristol, speaks to me like I work for her. Fired first caregiver due to theft and watching 15 *** videos on my new computer in one afternoon. $1,148 walked out of the patient's wallet in less than two months. Of course, he has dementia and "who knows" what "he" did with the money. Well, if he's been... Read more

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  • Jun 23
  • Employees and Ex-employees
  • Charleston, South Carolina
  • Caregiver
  • 102
  • REVIEW RATING 4/5

When I was hired by Visiting Angels I though I was hired to care for my client, and there needs. After a while my client was leaving the house and being gone for my entire shift. When I contacted my office I was told that was fine, I was to go ahead and clean there house and take care of there cats. They said at least I did not have to worry about caring for a client. I told them I was not hired... Read more

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  • Jun 22
  • Employees and Ex-employees
  • Monroe, Michigan
  • Employee Experience
  • 96
  • REVIEW RATING 4/5

I had given a 2 wk notice to Visiting Angels office. A couple months latter the office manager called to ask if I would work for a client just down the hall from where I lived. I made a mistake and told him I would do it. I was told of cameras in the apartment, and I would be under surveillance On day 4 I received an emergence phone call and the granddaughter got upset. Over the phone, she yelled... Read more

Was this review helpful? 1 0

  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Detroit, Michigan
  • Staff
  • 1
  • 1
  • 213
  • REVIEW RATING 4/5

Worst company ever. Employees dont know what theyre doing and rude. Dont like to listen to instructions and like to do things there way. Also have has things come up mossing out of my parents house including valuable electronics! Still no answers on who took it and nothing being done about it! Read more

Was this review helpful? 1 0

  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Detroit, Michigan
  • Caregiver
  • 1
  • 1
  • 117
  • REVIEW RATING 4/5

Office employees in brighton are rude! Theyre employees are worthless always on there phone not giving my mother the time or treatment deserved. Constantly out of uniform and sleezy looking when in it. Insensitive towards clients.BY FAR THE WORST COMPANY IVE EVER USED SPARE YOUR LOVED ONES FROM THE NEGLECT!!!!!!! hate this companyand will spread to everyone i see. They also change schedules and... Read more

Was this review helpful? 1 0

  • May 28
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Francisco, California
  • Home Health Aide Services
  • 203
  • REVIEW RATING 5/5

I have been working with the visiting angels in the metro Detroit area for 6 weeks now. After the first week I wanted to stop service but my husband and I discussed it and decided to not make a judgement so quickly. In the first week my issues were that the girl the sent seemed to have no skills. I explained where everything was and what I needed from her which was to feed my grandma lunch, have... Read more

Was this review helpful? 2 0

  • May 20
  • Hospitals, Clinics and Medical Centers, Doctors
  • La Pine, Oregon
  • In-Home Care
  • 1
  • 1
  • 339
  • REVIEW RATING 5/5

Upon hiring Visiting Angels all seems well at first during the initial consultaion. . Day one our first issue was when I took a nap and let the caregiver know in advance, putting her in charge of my grandfather who is dying of colon cancer and has sundowners syndrome. I woke from my nap and walked in to find the caregiver ASLEEP. This is a huge risk for us because he is too unsteady to get up and... Read more

Was this review helpful? 3 1

  • May 19
  • Hospitals, Clinics and Medical Centers, Doctors
  • Brick Township, New Jersey
  • Staff
  • 2
  • 2
  • 266
  • REVIEW RATING 5/5

Went for an interview as I am a very caring and compassionate human being. I was interested in being a visiting angel to help with groceries and chores and cooking. It just so happened to be about a month or two after my own dad had passed on. I was a bit emotional at the time but thought they above all others would understand me. They were insensitive to me and never called me to work. I guess... Read more

Was this review helpful? 1 0

  • May 14
  • Hospitals, Clinics and Medical Centers, Doctors
  • Copperas Cove, Texas
  • Caregiver
  • 383
  • REVIEW RATING 4/5

Not just hire thieves- the entire company is a bunch of thieving, lying crooks. My next door neighbor, elderly woman of 86, is confined to bed. Her nearest relatives live out of state, so myself and some neighbors used to help. The relatives didn't want us anymore (thought we weren't proficient) so hired Visiting Angels. What a joke. I just came from the poor woman's house as the police were... Read more

Was this review helpful? 1 2

  • Apr 21
  • Hospitals, Clinics and Medical Centers, Doctors
  • Saint Augustine, Florida
  • Senior Care
  • 644
  • REVIEW RATING 5/5

My father was being cared for 24/7 by Visiting Angels out of Palm Coast, Florida. One caretaker put water on the stove to make herself a cup of tea and forgot about it. My sister came in, found the pot which had burnt completely through, and turned off the burner. The black ceramic cooktop was ruined and needs to be replaced. Amazingly though it still does work. I foolishly thought they would... Read more

Was this review helpful? 5 0

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