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  • Customers like
    • Very professional2
    • Sleezy look of office women1
    • Wonderful staff1
  • Customers don't like
    • Unprofessional1
    • Unprofessionalism1
    • Very unprofessional1

  • Jul 27
  • Employees and Ex-employees
  • Southlake, Texas
  • Employment
  • 50
  • REVIEW RATING 3/5

I've been working with Visiting Angels in the Dallas/Fort Worth area for 5 months, and I must say that I've been extremely satisfied with the company, and with its clients. I am treated with respect and dignity by the company and its clients. I've been fortunate enough to work with the same client three times weekly. Often times, the VA office asks me if I'd like additional work. Sometimes I... Read more

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  • Jul 27
  • Health and Beauty
  • San Ramon, California
  • 58
  • REVIEW RATING 3/5

The Caregivers came extremely late everyday (we tried more than one), fell asleep on duty, and were never told that we discontinued service with them....then, they showed up again when we were interviewing another company for Caregiers...how embarrassing? The company is clueless. There is no obvious communication within the company. The caregivers are sub-standard and the billing was incorrect!... Read more

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  • Jul 17
  • Hospitals, Clinics and Medical Centers, Doctors
  • Beckley, West Virginia
  • Visiting Angels Caregiver Service
  • 197
  • REVIEW RATING 4/5

My Grandmother received services from Visiting Angels in Beckley, WV. I am greatly disappointed in the treatment she received and would never recommend this company. Her home was like a revolving door with care givers coming in for 4 hr., 6 hr. and 8 hr. shifts all times of the day and night. Old people do NOT take to change easily and a constant stream of "new" workers (who were strangers to... Read more

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Resolved

  • Jul 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Allentown, Pennsylvania
  • Visiting Angels Caregiver Service
  • 8
  • 8
  • 291
  • REVIEW RATING 5/5

Our aunt paid for Visiting Angels. On the day of her funeral we had to file an investigation with the Salisbury Township PD as all of her antiques, highly valuable jewelry and thousands of dollars in clothing and handbags were gone. Our family feels very violated, but we cannot prove who committed the crime. Our hope is that this caregiver did not abuse our aunt physically. We know that one of... Read more

Was this review helpful? 2 1

  • Jul 09
  • Employees and Ex-employees
  • Deltona, Florida
  • Work Experience
  • 365
  • REVIEW RATING 5/5

I worked for this co. for 6 years and made many people very content with the care and work that I did. Then last week a caregiver in an ALF said she saw me asleep while I was with an elderly man who has dementia. She called the district office and had me immediately relieved as the person she spoke with believed the entire story that was a lie. I never even got to say anything in my... Read more

Was this review helpful? 2 2

  • Jun 27
  • Hospitals, Clinics and Medical Centers, Doctors
  • Dallas, Texas
  • Caregiver
  • 1
  • 1
  • 378
  • REVIEW RATING 5/5

Same lousy service in Dallas, TX. At $1,100 for 60 hours a week (private pay) the LPN, Kristol, speaks to me like I work for her. Fired first caregiver due to theft and watching 15 *** videos on my new computer in one afternoon. $1,148 walked out of the patient's wallet in less than two months. Of course, he has dementia and "who knows" what "he" did with the money. Well, if he's been... Read more

Was this review helpful? 2 1

  • Jun 23
  • Employees and Ex-employees
  • Charleston, South Carolina
  • Caregiver
  • 1
  • 1
  • 449
  • REVIEW RATING 5/5

When I was hired by Visiting Angels I though I was hired to care for my client, and there needs. After a while my client was leaving the house and being gone for my entire shift. When I contacted my office I was told that was fine, I was to go ahead and clean there house and take care of there cats. They said at least I did not have to worry about caring for a client. I told them I was not hired... Read more

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  • Jun 22
  • Employees and Ex-employees
  • Monroe, Michigan
  • Employee Experience
  • 1
  • 1
  • 384
  • REVIEW RATING 5/5

I had given a 2 wk notice to Visiting Angels office. A couple months latter the office manager called to ask if I would work for a client just down the hall from where I lived. I made a mistake and told him I would do it. I was told of cameras in the apartment, and I would be under surveillance On day 4 I received an emergence phone call and the granddaughter got upset. Over the phone, she yelled... Read more

Was this review helpful? 2 0

  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Detroit, Michigan
  • Staff
  • 3
  • 3
  • 351
  • REVIEW RATING 5/5

Worst company ever. Employees dont know what theyre doing and rude. Dont like to listen to instructions and like to do things there way. Also have has things come up mossing out of my parents house including valuable electronics! Still no answers on who took it and nothing being done about it! Read more

Was this review helpful? 2 0

  • May 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Detroit, Michigan
  • Caregiver
  • 2
  • 2
  • 221
  • REVIEW RATING 4/5

Office employees in brighton are rude! Theyre employees are worthless always on there phone not giving my mother the time or treatment deserved. Constantly out of uniform and sleezy looking when in it. Insensitive towards clients.BY FAR THE WORST COMPANY IVE EVER USED SPARE YOUR LOVED ONES FROM THE NEGLECT!!!!!!! hate this companyand will spread to everyone i see. They also change schedules and... Read more

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