Visiting Angels Complaints and Reviews

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Visiting Angels
Main address: 28 W. Eagle Rd Suite 204 19083 Havertown PA
800-365-4189, , http://www.visitingangels.com/contact-us
  • 48 complaints
  • $11.8K claimed losses
  • $246 average
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  • Aug 25
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Jose, California
  • Incompetent Staff
  • 106

VA hires whoever submits an application. There was this employee I met who did not even have a high school diploma. I have worked in nursing homes as a CNA and they paid us the same rate? Not to mention they charge elderly clients or families twice the rate of what they pay. VA doesn't compromise or even listen to you if you have a busy schedule. If you cannot work on a certain day of the week... Read more

Was this review helpful? 1 0

  • Aug 21
  • Ex Employees
  • Final Check Shorting
  • 80

I have been with VA for two weeks. The people in the office don't communicate with each other about caregiver schedules. I was told they are keeping my final paycheck after I told them i couldn't do this anymore, they had me running all over east Tx for 8.00 an hour and no gas allotment. I spent almost 200 in gas and now they are shorting my check this week and the final check will be held at... Read more

Was this review helpful? 2 0

  • Aug 12
  • Ex Employees
  • Marietta, Georgia
  • Rude Management
  • 1
  • 1
  • 167

I am a previous worker for the Visiting Angels location in Marietta, Ga. The management team is the worst. From the owner on down the line. They don't know how to treat people. I seriously see why they can't keep good caregivers because they treat them like ***. They show favoritism. I worked for the company for a little over a year. I was a full time employee while with the company I never... Read more

Was this review helpful? 0 0

  • Jun 27
  • Hospitals, Clinics and Medical Centers, Doctors
  • Honolulu, Hawaii
  • Bad Customer Service
  • 1
  • 1
  • 397

In small print at www.VisitingAngels.com it says, "The Franchisor, Living Assistance Services Inc., does not control or manage the day-to-day business operations of any Visiting Angels franchised agency." Living Assistance Services is operating like The Wild Wild West because it doesn't hold franchise owners accountable, and the owners know this. Therefore, they don't return your calls... Read more

Was this review helpful? 6 8

  • May 20
  • Hospitals, Clinics and Medical Centers, Doctors
  • Cicero, Illinois
  • Employment Discrimination
  • 258

I am currently employed by visiting angels and have been lied to as well as discriminated against. I had a client that I have a glowing review from and my employer told me this client does not feel comfortable with me. When the client called my employer to ask for me to come back, my employer said he didn't feel comfortable with me there all because I fractured my wrist, off the job and have... Read more

Was this review helpful? 5 0

  • Mar 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Philadelphia, Pennsylvania
  • Home Care
  • 1
  • 1
  • 394

This agency is horrendous. I needed home care for a family member. They sent someone to the home to talk with us about their service. They did not look at or evaluate the person who needed the services and charged a $25 fee. His needs were specific and the caregiver they sent out not only did not have any basic medical knowledge ( he was burning up with a fever and did not think to let anyone... Read more

Was this review helpful? 9 3

  • Mar 01
  • Professional Services
  • Newark, New Jersey
  • Dishonest Service
  • 2
  • 2
  • 334

All of you that posted are so on point. This company or false company really shocked me. They better change their name before lightening strikes them. They really think theu can talk to people anyhow. They short your hours they lie like persian rugs.Very phony,very phony good actresses and actor. Theyre just a mess they should be ashamed that morristown location certain people need to be... Read more

Was this review helpful? 3 1

  • Jan 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Portland, Oregon
  • Franchise
  • 5
  • 5
  • 375

I was initially interested in investing in this franchise until I did some research. After reviewing the many complaints and comments about Visiting Angels, I decided this was not a company I want to be associated with. Simply put, if you want quality employees to provide good service then you must pay them a decent wage and treat them with dignity. Clearly, this isn’t a part of the Visiting... Read more

Was this review helpful? 4 0

  • Jan 12
  • Ex Employees
  • Laramie, Wyoming
  • Work Experience
  • 5
  • 5
  • 618

I've worked for Visiting Angels for nearly a year and I am about ready to find a new job. While this job has been great work experience for a resume and I've worked with some making families, there are many cons. If you decide to work there do not take any 24-hour shifts. Their rate of pay is $115 per 24-hour shift and you are allotted 7 hours of sleep. If you divide $115 dollars into 17 hours it... Read more

Was this review helpful? 8 4

  • Jan 11
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hicksville, New York
  • Ex Employee Review
  • 2
  • 2
  • 328

At first they seem very nice but once you start working you see the real side of this company and the people running it. Every time I would receive my paycheck I saw that I was short on hours and then they would say that there was an error but they will fix it. It took 2 months for them to correct there so called mistake.. This company is a fraud and crooks. Bad enough their pay is ridiculous... Read more

Was this review helpful? 4 0
 
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