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1.7 Based on 55 reviews
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  • Customers like
    • Most workers were caring 2
    • Outstanding service 2
    • Very professional 2
  • Customers don't like
    • Insensitive 4
    • Insensitivity 4
    • Unprofessionalism 4
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A pity no one is available to answer their phone, and they have no answering service. I tried to send them a smoke signal message but it was too windy. Chose another service provider. Why should I write 100 words? I already said what needed to be said. They need to answer their phone when people call, and not let it ring 25 times. They also need to invest in an answering machine. You can purchase them at Wal-Mart for around $25. Still not 100... Read more

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I found out about this company through a friend. I told them that I could only work weekends, due to my govt. job. I keep getting emails about shifts during the week. I would be sent out to places without directions. I tried several times to access my account to see what exactly I got paid for. It would not let me access it. This has happened to a few other people I know who worked for them. I was not impressed with the staff at Visiting Angels.... Read more

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I hired Visiting Angels in Albuquerque to take care of my father. When I met with the owner, he had mentioned that a lot of Homecare company complaints come from former clients who tried to hire their caregivers privately. The Homecare companies can't survive if clients steal their workers away so they take action to protect themselves. This leads to a lot of people making up phony complaints and resenting the companies I would think. Anyway,... Read more

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The first night of employment the employee left approximately 15 to 20 minutes early on her first shift… Not that big of a deal Unfortunately the second night the employee was so that exhausted… My mother asked to be comforted the agent covered her up and told her she needs to sleep. My ask for her again and eight gave the same response, my mother asked for a glass of water and a got her the water shaking his head back and forth which made... Read more

Was this review helpful? 1 1

The employee left early by approximately 15- 20 minutes her first shift ... Not that big of a deal. Unfortunately the second night the employee showed up exhausted ... My mother asked to be comforted .. The aid covered her up and told her she needs to sleep. My mom asked for her again and the aid gave the same response , my mother asked for a glass of water the aid got her water shaking her head back and forth which made my mom feel the aid was... Read more

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Lied lied and did nothing to make it better.

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Several years ago I was a caregiver in Phoenix. I was taking care of an elderly lady with alzheimers. She had an episode when she couldn't breath. She was under the care of Hospice. I called them to confirm and approve what I already knew what to do which was to administer morphine to open up her lungs. She couldn't take it herself not being capable of understanding or being physically able to take it. I gave it to her and she immediately... Read more

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I currently work for Visiting Angels in Carpinteria, California. The caregivers are bombarded with threatening text messages regarding following the rules. I would imagine most caregivers are following the rules and think the texts should be sent to those caregivers that aren't complying with the rules. I feel caregivers are treated with very little respect. Caregivers are constantly surprised with drug tests for no reason. Management does... Read more

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So I had a caregiver that was with the same agency Visiting Angels scream out of the client's home several of curse words including don't call my m************ phone again and she turned around and then said f*** you. This was all simply because she thought I was avoiding her phone calls. Me and the client had just gotten outside to sit down and enjoy the day and the weather and hopefully get to know each other a little better. So when the... Read more

Was this review helpful? 1 2

Needed a part time job and worked for them for 3 weeks. Told them before my hiring my license would be expiring soon. Well low and behold they let it expire because the nurse would not sign off on it (i thought it was all set) GET THIS because she didn't know me? Are you kidding me? I worked there for 3 weeks with one day off the whole time. the patients knew me, I had no complaints and was well liked. what a pain in the butt it was... Read more

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