Visiting Angels
Reviews and Complaints
Visiting Angels - Carlisle, PA
Unreliable DO NOT USE
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Verified Reviewer | Washington, District Of ColumbiaVisiting Angels failed in providing home health aide for senior
Visiting Sleepers...
Horrible Customer Service
Visiting Angels in Midwest City, OK are horrible
Nasty Trash Visiting Angels of SANFORD FL
The staff: Kimberly and racist Kaye at Visiting Angels are unprofessional and rude. And don't forget Helen Queen sly fox. They do as they want and expect for their workers to except it. They will call you and take away your hours if you can't do a certain day. The checks somehow randomly becomes short. Pay is minimal 8.50 for one patient, 10.50 for two. They lack coordination and organization. Beware Kimberly and Kaye run their mouths about their own employees. Several times I have come in to pick up my check for the 5days of work and hear them get off the line with a worker and say something crude about how they have enough hours and need more and that they are "being greedy"...Like HELLO, your classless business could use all the HELP it can get because EVERYONE eventually leaves, and the ONES that stay, how should I put this, ARE VICTIM TO THE ECONOMY...
In essence the round around's , lack of respect through sarcasm, the I run the business not Shelley attitude IS NOT and I REPEAT NOT WORTH IT!!!!! Beware you were warned.
Closing thoughts: Shelley put a leash and muzzle on on these two employees of yours...We are tired of their barking...
Visiting Angels
This scamming corporation charges all potential applicants 35.00 for a 5.00 or free background check, expects employees to work a 2 hour shift for 9.50 per hr without milage cannot give even 20 hrs per week.
People were sent to care for seniors without completed background check, no fingerprints, TB or drug testing.
Seniors are given speel everyone is thoroughly screened..RIGHT! Do you want illegals with TB, possible criminals in your home?
The office is is independenly owned and operations are without oversight. Just buy a franchise and train a warm body in 12 hours and bill the clients 25-35.00 per hr! AWFUL!!!
Warning*** Visiting Angels will kill your loved one!
Visiting Angels - DEMONS IN CATHEDRAL CITY
"Hells Angels" in Palm Desert-owners Monique & Barry
I am so saddened to learn of all the complaints around the country regarding this franchise. You can try calling corporate in Penn.
but they say there is little they can do!! Keep a paper trail and get them out of your loved wons homes stat!!!!! They are not licensed and bonded and are 1099 employees. If they slip and fall on your property or hurt themselves lifting your loved one they can and will come after you.
Also, illegal billing practices.
BEWARE and BE ALERT to these unethical people.
KARMA!!!! This will really close down there business if enough people take the time to complain and not settle for ***
VISITING ANGELS in Palm Desert are theives and liars!!!! WAKE UP PALM DESERT!!!
BEWARE VISITING ANGELS IN PALM DESERT, CA!!!!!!
BEWARE OF THIS FRANCHISE!!! My dear Father who is in the late stages of Alzheimer's is being "cared for" by sub-par companion.
We have had the most unfortunate experience with caregiver "Ernie" who has no regard for my Dad at all. Basically leaves him unattended (a man who can't walk without assistance), feeds the family dogs instead of my Dad - DOES NOT ANSWER THE PHONE or understand the basics for caring for a man of his condition - i.e.: can't take blood pressure, read medications, or disperse critical pain meds. He leaves my Dad in filthy conditions upon my becoming incontinent. He did not call 911 when my Dad fell and cut himself - as a result he had a raging infection in his leg from an untreated gash.
WHAT AN OUTRAGE! The worst part is that when the family has called to have this person removed from the home, the Franchise owner MONIQUE basically told us that they signed a contract and we had no say in the matter. Keep your vulnerable loved ones away from this place!!!
Please respond if you have had similar involvement with this organization. 111e593
Visiting Angels will kill your family members!
Barry Hector & Monique DeAnda - VISITING ANGEL FRANCHISE OWNERS FROM ***
Beware of this franchise in Palm Desert. Don't let them into your home - and near your vulnerable loved ones!!!!
This franchise is worse than ***! My poor father is trapped in a contract with leeches and idiots who are unable to care for him in his late stages Alzheimer's. When I have called (numerous times) to have the sub-par 'companion' removed from the home, Monique (branch owner) told me I should be thankful that they were in "looking after my Dad". After 3 trips to URGENT CARE under the 'watchful eye" of these freaks, my Dad is in worse condition than if her were being cared for by monkeys.
Don't even get me started on co-owner Barry – who uses thug like tactics to "˜deal with his clients". They employ CRIMINALS WHO CAN'T SPEAK ENGLISH!!!
This is an OUTRAGE!
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Well from my experience the agency in Carlisle always did their best to reach out to us during any time of need or crisis. My mother had some issues with a few of the staff, none of which - in my opinion - were ligit, but you know how some people of this generation can be.
The staff they used for my mother was very reliable and very nice. I believe they only use licensed people so they are a notch above the rest, in my opinion.
Sorry for your experience - hopefully you will give them a chance. And hopefully your mother and you will benefit from their care as we did.
Janice M...I asked for 1 thing from this agency, an older lady because that is what my mother is comfortable with. Why am I being overly demanding and unreasonable to ask for an older lady and to ask to meet her before she comes to sit with my mother? I find it hard to beleive anyone would leave their mother, child, or animal with someone they have never met.
Asking for an older caregiver is reasonable.
Dear Dianepa3,
I am really so sorry that you had so much trouble. Unfortunately, I have worked for several Home Health Care agencies in PA, and I can tell you that most of the people that work there are young. There was maybe 10% of HHA's who were over 40. Speaking only from my experience and what I saw others go through, we need to be available 24/7, and if you are not, you are treated badly. The workers DO NOT make $18.50, or, as in my case $24.00 an hour which was charged to my patients. I did not even make half of what they charged ($24.00). I enjoyed working as a HHA, but the companies can replace you with another worker in a second, so they really don't care how they treat you.
I understand that you wanted an older woman, but some of the 20 year olds that I worked with were caring individuals, going to school for nursing, etc. There are bad apples in every agency. It's a physically and emotionally demanding job, trust me.
Again, I'm not saying you are wrong, or you are right, but just give a person a chance before you say no to them. It is a very competitive business between the agencies, and not enough good workers to fill the jobs.
Wishing you all the best with your mother.
I hate seeing things like this about good people and good businesses. The posted comments about Visiting Angels in Carlisle are so not true!
This is a wonderful agency with wonderful staff and owners! VA in Carlisle took care of my mother for almost 3 1/2 years prior to her passing and I can tell you that they are nothing but wonderful. Any change in schedule, any change in staffing was always handled professionally. They are great.
The person posting negative comments must be so overly demanding and unreasonable. VA is great!!
No, she is not demanding at all!! I am a paid caregiver and I totally understand what this Janice is saying.
I always meet the person and/or their family before I show up at their house, especially if I'm to be there early in the a.m. I like all my ducks in a row and to scope out the situation. Then, when I show up, we already know each other. I am an older caregiver and this agency you are speaking of is no better or worse than any other.
Their all the same from the employees point of view. Nice when they want you but no appreciation, no little things thats would be so easy for them to do.
I would disagree with you that all agencies are the same, as I have worked for a few, and one in particular in the City of San Francisco (Home Care Advocates) is by far the best one I have done business with. They are really professional and caring to both client and employee, and have a listening ear when or if an issue comes up.
I think all businesses should be run like this particular agency does, but it starts with the right spirit, that of service, compassion and empathy, starting from the top down.
You are fortunate enough to have had a different experience, but doesn't mean others haven't experience them. I have been fortunate to have worked for better, rather than work agencies, but to say I haven't seen the worst of abuses, both to the employees and the clients.
An franchise agency in South San Francisco Ca. is a perfect case example. When a client call to get assistance or questions answered, it takes days, if not weeks to get a reply.
And for the their employee, they they could care less, and they show it by paying them the lowest rates in the area, but also expect their live ins to pay for their food in many cases,and that is plain wrong.