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BEWARE OF THIS FRANCHISE!!! My dear Father who is in the late stages of Alzheimer's is being "cared for" by sub-par companion.

We have had the most unfortunate experience with caregiver "Ernie" who has no regard for my Dad at all. Basically leaves him unattended (a man who can't walk without assistance), feeds the family dogs instead of my Dad - DOES NOT ANSWER THE PHONE or understand the basics for caring for a man of his condition - i.e.: can't take blood pressure, read medications, or disperse critical pain meds. He leaves my Dad in filthy conditions upon my becoming incontinent. He did not call 911 when my Dad fell and cut himself - as a result he had a raging infection in his leg from an untreated gash.

WHAT AN OUTRAGE! The worst part is that when the family has called to have this person removed from the home, the Franchise owner MONIQUE basically told us that they signed a contract and we had no say in the matter. Keep your vulnerable loved ones away from this place!!!

Please respond if you have had similar involvement with this organization. 111e593

Location: Los Angeles, California

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Guest

I had an unfortunate experience with them as well. When I questioned their "mileage" expenses, they decided to give a 7 day notice of termination!

This leaves my dear mother without adequate supervision and care until I can locate another certified agency.

They were also VERY unaccommodating with THEIR schedules. Steer away from this agency if you have a choice.

Guest

All these comments are from the same family the three daughter of Mr. Russel who tried to steel there own fathers estate.

Visiting Angels just happened to be in the wrong place at the wrong time. All three are evil people who will do anything for $$. I was Mr.

Russels attorney and those three daughters are the worst people in the world. Not only did they try to steel $$ from there own father but also try to damage the good rep of a good company.

Guest

As an employee of a great Visiting Angels in Denver CO I have to comment on this topic. Im sorry for those of you that have had bad experiences but thats definitly not the rule.

Addressing Libra9's comment, VA is a non-medical company so we can never administer meds nor do anything medicaly related which in is the corporate paperwork you would have had to sign and no VA ever has a contract of any sort, we are a franchise so we do things the same required way.

I have worked for other agencys in the past and I can say that VA is an excellent company. Before even thinking of hiring an employee we ask ourselves "would I let this person into my Mothers home?", Im sorry if other VA's arent as picky but please dont paint us all the same as we, across the board, are a top notch compant with careing, experienced caregivers.

Guest
reply icon Replying to comment of Guest-425204

It appears the original poster is creating fake names to act as if there are more unsatisfied consumers. I hope they find you and sue the *** out of you. This is just a sad post.

Guest

I used Visiting Angels with my father when he was dying from cancer, and their staff was fantastic! I think it's really dangerous to paint with such a broad brush.

If you have a problem with that agency, that's one thing, but to say they shouldn't be allowed to operate anywhere because you have had a bad experience is ignorant and childish. The agency we used was awesome, and the caregivers were fantastic.

Guest

:eek OMG!!! I just saw the posts on Visiting Angels and had to add something.

There are so many posts on this useless company. They bill fradulently in Palm Desert.

I will leave it at that. BUYERS BEWARE*************

Guest

:( Why do I keep reading the same information about these elder abusers!!!! Eisnhower Hospital does not have them on any referal lists so that is a sign!!!

PLEASE PLEASE PLEASE call their corporate franchise offices and retain an attorney. You have to protect your love one because they will not protect our loved one!!

Guest

I agree Carol!!! Our family has contacted the head office in PA, and we are taking this all the way. I just need help passing this news on to other vulnerable people in the area to try and protect them from these people!!!

Guest

Visiting Angels should not be allowed to operate in our Desert or any place else. They hire sub-par people who front for them and, in my experience, they cheat and lie.

and do a major DISSERVICE to our community.

They have no ethics and no respect for the people they say they will serve. The Visiting Angels must come from H---!

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