Product: Visiting Angels Adult Care Clear all filters (14 of 14 reviews match)
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Our family has employed visiting angels, North Hills, Pittsburgh, PA for the past 11 months. We had two or three wonderful people, but most of their employees are young nursing students who have no idea how to interact or care for the elderly. They were happy to let...
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Anonymous
Garvey

I wanted to update this review to say that the owner called me and apologized for the short notice in cancelling the service and she is going to personally take care of my mom...

1.0
Product
Visiting Angels Adult Care
I didn't like
  • Lack of knowledge
  • Lack of knowledge skill and care from the younger employees
  • Unprofessional
#1172359
I started to notice the food I bought for my mom they were taking home with them. Just to feed my mom I had to buy 3 times more then usual. The owner told the care givers to spy on family, telling them one was on drugs, and another was not allowed to be alone with the...
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1.0
Product
Visiting Angels Adult Care
I didn't like
  • Owner liar
  • Steal and overcharge
  • Ignorant
#1168199
VA employees apparently don't have any training.My experience with VA was that they are not "care givers" because they don't care and they are untrained. The company will send a warm body and that is all. They may be lazy, dirty, incompetent, dishonest, uncaring,...
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Product
Visiting Angels Adult Care
#1056362
I only had visiting Angels for two wks. I had asked for someone in their 40's and knowledge of oxygen. I was abused by the owner so I lashed back at him and we are parting ways. Please don't risk having them take care of your grandparents or parents. They have no...
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Anonymous
Hwlatin

This is one joke of a franchise. They miss meetings to set up service they don't make callbacks they take excessively long vacations. The owner of this agency was gone for one...

2.1
Product
Visiting Angels Adult Care
I didn't like
  • Owner matthew
#1043143
April 28, 2017.Even though light housekeeping is advertised on their website and discussed on the pone, when they came for the first visit and paperwork, they said they don't do that (in this case it was just vacuuming rugs and couches). They have a minimum of two...
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Product
Visiting Angels Adult Care
#1040778
I was left without care after my surgery.The staff did not seem to get or understand the forms the doctor or insurance company needed to process my claim for their services. Finally, they agreed to come out and sent a intake person who told me that she didn't know if...
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1.3
Product
Visiting Angels Adult Care
I didn't like
  • Unable to communicate or understand to deliver services
  • Non professionalism and inflexibility of staff
#1033973
We employed Visiting Angles to help my wife care for her aged mother.My mother-in-law was a very sweet person that never complained nor criticized anyone. The person V A sent to help was a college student that had had no training. We told her that mother's skin was...
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Anonymous
Anonymous

Aren't you sweet?

Anonymous
Visiting Angels

Each agency is independently owned and operated. No employer has a clue what is going on in the personal life of an employee. Anonymous probably tried to call the agency and...

Product
Visiting Angels Adult Care
#1019194
I hired Visiting Angels in Albuquerque to take care of my father. When I met with the owner, he had mentioned that a lot of Homecare company complaints come from former clients who tried to hire their caregivers privately. The Homecare companies can't survive if...
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Product
Visiting Angels Adult Care
#962074
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Visiting Angels Adult Care Review

I work for another caregiving agency based in the Anderson Township, Ohio area, and have had to work with visiting angels at times. They are almost always late, sometimes they don't even show up, they forget to give medication reminders, and they leave all housework for the next caregiver. They don't do anything and they dress sloppily.
1.0
Details
Customer service
Reliability
Staff
Value for money
Product
Visiting Angels Adult Care
#923807
The office in Saint Petersburg, Fl used to be pretty good until they completely changed their office staff.Since they did that, the CNAs that are supposed to come out to give my 90 year old mother in law her showers just don't show up, no phone calls or anything....
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1.5
Product
Visiting Angels Adult Care
I didn't like
  • Very unprofessional
  • Very poor customer service
#920097