Same lousy service in Dallas, TX. At $1,100 for 60 hours a week (private pay) the LPN, Kristol, speaks to me like I work for her.
Fired first caregiver due to theft and watching 15 *** videos on my new computer in one afternoon. $1,148 walked out of the patient's wallet in less than two months. Of course, he has dementia and "who knows" what "he" did with the money. Well, if he's been watched, they'd known what he did with the money.
Next caregiver lost his wallet on an outing to drop off laundry. Another $500 gone. They refuse to address the wallet issue. They said they fired the "*** queen" but I've got an inkling she still works there!
Not all their caregivers are bad, but they are underpaid, mistreated and disrespected.
The office staff is rude and unprofessional. Worst experience ever
Reason of review: Poor customer service.