Almost 1 year ago I called to find out more about their service. No issues with telephone personnel. The intake person they sent out was a dream!
Recently, I was prepared to move forward with their sevice as I have an older relative in my home and need someone to assist with companionship. When I called the person was rude, terse and hung up on me. I was floored! I called back to speak to someone else and was treated worse than the initial call.
The next person I spoke to said that the first person I spoke with was a manager. Oh heavens! This person also hung up on me. I called their corporate office in CA and complained and albeit the person I spoke to listened he was very apathetic about what happened to me.
I am quite reluctant to use them however it may not be indicitave of how the care-givers treat their clients but I am not willing to take that chance.
So sad becasue they advertise on Christian radio.