I just found out about this website and am just disgusted to read the same HORRIBLE stories about the visiting Angels in Palm Desert. I begged the owners to please help my family with the people they placed in my family memebers home!!!
They were rude and told me they had lawyers and I could pursue legal action. You do not need to tell me twice. I encourage EVERYONE who has complaints to contact the corporate offices in Washington (I will leave the phone number) and to also file formal complaints with the better business bureau. The employees(if you can call them that) do not speak English, are not certified to do anything medical which means taking care of a patient.
They do not know how to use a blood pressure cuff!!! They do not know how to write down drugs and how to dose correctly!!
They do not know how to tell if a patient is in pain.Oh, and if a patient has trouble walking they are no where around!! NOT COMPANIONS!!!